Reisebericht
Enjoy sightseeing in Okayama while helping to prevent the spread of COVID-19! - Examples of Infectious Disease Control Measures at Accommodations -
Here are some examples of approaches to infectious disease control measures implemented by accommodations in Okayama to offer a safe environment for guests.
Hotel Granvia Okayama
Directly connected to JR Okayama Station
Directly connected to JR Okayama Station
Okayama offers a wide variety of outstanding accommodations and dining (lunch & dinner), and superior services to meet the needs of guests visiting Okayama for business, sightseeing, entertainment, conferences, or weddings. Six restaurants at Hotel Granvia Okayama offer guests a choice of Western, Japanese, and Chinese cuisine, and the Sky Lounge on the top floor features a panoramic view of central Okayama City.
The hotel also has a swimming pool with sauna and jacuzzi for hotel guests and members only. The hotel's relaxation salon is open to the general public, and hotel guests and members enjoy a discount and special benefits.
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New COVID-19 Hygiene Standards: Clean & Safe
New COVID-19 Hygiene Standards: Clean & Safe
JR-West Hotels, which operates Hotel Granvia Okayama, established new "Clean & Safe" hygiene standards specifically for infectious disease prevention.
JR-West Hotels has published following policy announcement: Prioritizing the health and safety of our customers and employees at JR-West Hotels, we have established new "Clean & Safe" hygiene standards. Even amidst this new normal, we continue to strive to create uncompromising cleanliness and a hygienic environment to ensure that our customers enjoy a safe, comfortable stay and a memorable vacation.
Lobby①
Lobby①
In the hotel lobby, we have a sign asking guests to observe four infectious disease control measures.
1. We ask guests to cooperate in checking their health condition and temperature.
*Please refrain from using the hotel if they have a temperature above 37.5℃.
2. We ask guests to disinfect their hands and fingers with the alcohol disinfectant provided at the entrance of the hotel.
3. We ask guests to please wear a mask.
4. We ask guests to please avoid closed spaces, crowded places, and close-contact settings (3Cs).
Lobby②
Lobby②
Pursuant to the hygiene control seminar provided by Okayama Prefecture, the hotel displays posters and labels regarding measures to prevent the spread of COVID-19.
Lobby③
Lobby③
The hotel has placed air purifiers in each guest room and the lobby.
In front of the front desk・
escalator
In front of the front desk・
escalator
At the front desk, floor decals ensure proper social distancing at check-in, check-out and other times when guests visit the front desk.
We ask our guests to cooperate by maintaining proper social distancing during the use of elevators and escalators.
Front Desk①
Front Desk①
We have set up droplet prevention shields at specific locations to minimize direct contact between guests and employees. Hotel staff wear masks and gloves at all times, and they clean their hands and check their temperature at regular intervals in accordance with our in-house inspection system. We also check the health condition of suppliers, individuals working at hotel tenant shops, and their family members.
Disinfectant is provided at appropriate places in the hotel, where we ask guests to disinfect their hands and fingers. We ask guests to wear a mask, undergo temperature checks, and cooperate in reporting overseas travel between departure from their country of origin to arrival at the hotel.
Front Desk②
Front Desk②
We periodically clean and disinfect the infection prevention shields and places used by a large number of people, such as the lobby, elevator buttons, escalator handrails, and toilets.
We recommend cashless payment. We also do not pass money directly by hand to guests but rather place it in a cash tray.
Restaurants & Banquets
Restaurants & Banquets
We provide disinfectant at the entrance of restaurants in the hotel and ask guests to undergo a temperature check at the entrance.
Banquet hall
Banquet hall
At the entrance to banquets, we set up the most advanced temperature inspection system to ensure effective and accurate screening of multiple guests.
Restaurants①
Restaurants①
At restaurants, we seat two persons at tables for four to prevent face-to-face seating and to ensure sufficient space among people. We also set up droplet prevention shields to provide a safe environment for dining.
We also implement periodical ventilation.
Restaurants②
Restaurants②
This disposable mask holder is provided to individual guests at restaurants for easy mask storage while dining. It is sanitary and lets guests enjoy their meals with peace of mind.
Visualization of Restaurant Occupancy
Visualization of Restaurant Occupancy
We have implemented a system that allows guests to check restaurant occupancy during breakfast time via an exclusive website. Reading the QR code shown on the TV display by smartphone allows the guest to access the website. Guests can choose the best timing to enjoy breakfast.
Other
Other
[Enhancement of Cleaning & Disinfection]
・In addition to the regular guestroom cleaning, we clean and disinfect items frequently touched, items such as door knobs, TV and air conditioner remote controls, telephones, chairs, tables, pens and paper, switches, toilet levers, toilet paper holders, faucets, bathtubs, shower heads and handles, hair dryers, guidebooks for the hotel facilities, etc. as well as washlet nozzles.
・In addition to the regular restaurant and banquet cleaning, we clean and disinfect items frequently touched, items such as door knobs, tables, chairs, menus, furnishings on tables, spice containers, microphones and other audio devices, cloakroom tabs, etc. every time guests change.
[Ventilation]
・We ventilate air periodically at each place in the hotel.
[Food Sanitation]
・As before, we provide thorough management of food in accordance with the food sanitation management rules. In addition to the existing food sanitation management, we also enhance high-temperature washing for tableware and cutlery as well as cleaning for kitchen.
